During 2015 an integral management team with representatives from the divisions worked on developing a new quality management system. The fundamental idea behind the new system is to keep quality as close as possible to the primary processes and to base and implement it as a supplement to existing processes, tools and certifications. The new system is not only aimed at providing ever-better, tailor-made services to our clients, but will also integrate the requirements, expectations and associated risks of other stakeholders. The draft version was approved in October 2015, before being fleshed out in more detail at divisional level from the fourth quarter of 2015. Implementation of the system will commence in 2016.
Added to My report
add to My report